Digitalization as the Path of a Truly Citizens-Oriented Administration: Decentralization of the Processes as the Means of an Accelerated and Effective Reform

“Digitalization as the Path of a Truly Citizens-Oriented Administration: Decentralization of the Processes as the Means of an Accelerated and Effective Reform” is a 2021 project, commissioned by the Friedrich Neumann Foundation. It included comprehensive analysis of the overall government approach toward full administrative digitalization with policy recommendations that would speed up the process and make it more efficient. The project resulted in a:

Policy study “Digitаlization as a path to true citizen-oriented administration: Decentralization of processes such as means for accelerated and effective reform” (available at: https://tinyurl.com/2p8t6fbr)

Conference “Delivering digital services designed for the citizens,” September 2, 2021 (more info at: https://www.isshs.edu.mk/delivering-digital-services-designed-for-the-citizens/ )