Digitalization as the Path of a Truly Citizens-Oriented Administration: Decentralization of the Processes as the Means of an Accelerated and Effective Reform

In 2021, ISSHS worked on the project “Digitalization as the Path of a Truly Citizens-Oriented Administration: Decentralization of the Processes as the Means of an Accelerated and Effective Reform” funded by the Friedrich Neumann Foundation. The aim of the project was to make a comprehensive analysis of the approach toward full administrative digitalization with policy recommendations that would speed up the process and make it more efficient. The analysis resulted in a policy study “Digitization as a path to true citizen-oriented administration: Decentralization of processes such as means for accelerated and effective reform”, available (only in Macedonian) at: https://tinyurl.com/5dvjt57t